Appointment Scheduler

Jersey City, NJ

Posted: 11/04/2019 Job Number: 13393916

Job Description

Looking for Appointment Schedulers for a large health care company in Jersey City, NJ.

Overview: Assists patients by determining need, determination of provider availability and scheduling appointments in Athena using best practice workflow.
  1. Ability to effectively triage calls from patients to ensure appropriate schedule.
  2. Collect patient demographics required to set up an appointment in scheduler.
  3. Schedules and enters appointment date and time into computerized scheduler. Records when appointments have been filled or canceled.
  4. Answers telephone and either responds to the inquiry or directs caller to appropriate personnel.

Knowledge, Skill and Experience requirements for this job:
  • Experience working in a high volume call center environment
  • Great attention to detail and data entry accuracy
  • Ability to handle all calls in a professional, friendly and enthusiastic manner
  • Excellent and professional customer service skills
  • Experience level: 1+ years.

Meet Your Recruiter

Elliot Kloper

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