Crisis Counselor

New York, NY

Posted: 04/11/2019 Job Number: 12656775

We have great opportunities available for Social Workers for one of the largest, reputable behavior contact center in the country. They use a cutting edge innovative approach to provide mental health services via  telephone, chat and text.
Duties and Responsibilities Include:
  • Provide evidence- informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and /or chat/text visitors who are in emotional distress
  • Conduct assessments in accordance to program, policies and procedures
  • Utilize resource referral database to provide information and referral assistance to callers seeking  mental health and substance abuse services
 
Education/Skills:
 
  • Bachelor' s or Master' s degree in Psychology, social work or related field required
  • Ability to maintain professional demeanor when handling crisis and other difficult contacts
  • Excellent oral and written communication skills
  • Active listening skills to establish working alliance with callers and /or chat/test visitors
 
New grads welcome to apply.
 

Alesia Scott

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