Enrollment Counselor

New York, NY

Posted: 07/29/2019 Job Number: 13001852

Enrollment Counselor positions available! Work with individuals to set up Health Plans. Conduct intake visits for waiver applicants and acts as a facilitator for the eligibility determination.
  • Travels throughout assigned county, working primarily in applicants' places of residence
  • Conducts intake visits for waiver applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process
  • Presents and discusses the concept of the waiver programs, and advises applicants of their rights and responsibilities
  • Assists with application submission, including data entry of application information into HCSIS 5. Assists applicants with investigating Medicaid eligibility as needed
  • Assists applicants with selecting Supports Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process
  • Consults with the Enrollment Nurse for more difficult cases, as needed
  • Initiates the development of the Individual Service Plan and obtains Department approval
  • Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs
  • Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
Education/Experience:
  • Bachelor's degree in human services or related field
  • Experience entering data into automated information systems
  • Three (3) years of human services or health care experience preferred

Alba Schwarz

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